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Frequently Asked Questions
Technical FAQ’s
I am registered and have paid for my Virtual College course, when can I access my course?
Virtual College courses begin on the same day as on-campus classes. If you register late, there may be a 24-48 hour delay from the time you register until you are able to access your course.
Where do I get a User ID and Password?
You will use your MyMDC user ID & password to enter your Virtual College course.
Why can't I get into my course after entering MyMDC User ID and Password that I was issued?
Ensure that you enter your User ID and Password exactly as issued.  Passwords are case-sensitive and will not work if they are not entered precisely. 
Although this is a rare occurance, you may need to have your password reset. Since you authenticate using your MyMDC Username and password, you can reset your password through the Student Information System.
Who can I contact if I am still having trouble logging on to my course?
Contact the Virtual College Help Desk at virtual@mdc.edu or 305.237.3800
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